Reset a forgotten password

Reset your password

1. Go to /login.
2. Click Forgot password.
3. Enter the email address you used for EduTrace.
4. Check your inbox (and spam/junk) for a reset email.
5. Open the link and set a new password.

If you don’t receive the email

• Double-check the spelling of your email.
• Wait a few minutes and try again (mail providers can delay delivery).
• If you have multiple accounts, make sure you’re using the correct email.
• If it still doesn’t arrive, use /contact and include:
  • the email you tried
  • the approximate time
  • your device/browser (Chrome/Edge/Safari)

Security notes

• Reset links are time-limited for security.
• After resetting, sign out on shared devices.